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Top Floor, 121, Bridge Hotel, Bolton, Greater Manchester, BL6 7BR, United Kingdominfo@bridgerooms.co.uk

Process

How we work with you

How do you choose which properties to review?

You can request a specific property, or we can pick one for you based on your criteria. When we choose, we select widely to give a fair representation of the market.

Do you pay for the stays yourselves?

Yes, for our own reviews we book and pay like any guest, which keeps the review independent. You only pay our review fee, not the cost of the stay.

Can you inspect a property without staying overnight?

Absolutely. For local inspections, we can visit during the day and complete a thorough walk-through, taking notes and photos (where permitted).

How soon can you arrange a review?

It depends on availability, but we can usually book a local inspection within a week. For overnight stays we work around the property calendar, so give us as much notice as you can.

What happens if I disagree with the review?

We stand by our findings, but you can raise a concern and we’ll reconsider the evidence – our notes, photos and timings. You’ll always get a clear explanation.

Do you include photos in your reports?

Yes, we include photographs we take during the inspection, subject to permissions, along with detailed notes on each room and our overall recommendations.